From Team Player to New Supervisor
Learn some fundamental skills to assist you to transition into your new role, with some key areas for focused development.
This short course is a great introduction to the skills required for a New Supervisor. Not only does it introduce the New Supervisor to the soft skills required for this position of leadership it sets a strong foundation for professional growth and development.
In this course you will learn:
- What makes a good Supervisor?
- What are the benefits and disadvantages of supervising a new or existing team?
- Different communication styles.
- Introduction to building trust, rapport, respect and credibility.
- Different types of questioning to get the real answers you are seeking.
- What is Active Listening?
- When and how to give appropriate feedback; and
- The art of delegation.
Barbara Clifford has spent over 20 years working in time precious industries such as film, hospitality and marketing. She has always had a passion to create order out of chaos. Having worked in creative and service based industries, Barbara has a remarkable ability to understand and work with diverse personality styles and finds an organisational rhythm that suits her clients. Friends, colleagues, employers and clients always look to Barbara as the beacon in a sea of chaos to provide professional clarity and to simply GET THINGS ORGANISED!
Barbara assists professional business people to find clarity in their working environment, control of their time and alleviate any associated stress. By creating stronger work flow & time management systems, Barbara gives smaller businesses the flexibility and confidence to grow. She provides professional development and increases productivity for the team. The innovative solutions she provides, gives CEO’s, Directors and Senior Management the mental & physical breathing space to focus on their priorities.
Barbara is able to achieve rapid change in people’s work environment by applying a unique style of professional organising. This allows businesses to better manage their client base, reduce loss of business, improve productivity and sustain their focus on their business plan. Her simple business system brings total alignment between vision and service delivery.
Barbara’s professional experience has included contracts with small business, Not For Profits, Aboriginal Organisations, Media, Marketing, Aged Care and Health Services.